Here to help with all your jewellery needs

Your Jewellery Concierge

Our Concierge team is here to help you throughout your journey; if you have any questions about any product or brands that we currently have, please do reach out to us. We are also happy to discuss any product that we might potentially source for you.


Once is dedicated to providing the best online and offline fine jewellery experience. Please contact one of our Personal Shoppers via your preferred method:

Service & Personalisation

  • Styling
  • Gift ideas
  • Unique pieces / bespoke
  • General advise on a purchase
  • Resizing
  • After sale questions
  • Aftercare advice
  • Cleaning services

Coming Soon

We are working tirelessly to introduce exciting fine jewellery experiences the world’s never seen before. Watch this space…